一、投訴跟賣的入口：

1.從AM后臺Contact Seller Support開case投訴，Report a violation

https://sellercentral.amazon.com/hz/contact-us

2.以權(quán)利人身份投訴侵權(quán)

https://www.amazon.com/gp/help/reports/infringement

3.以買家身份testbuy投訴

http://www.amazon.com/gp/help/reports/contact-us

4.品牌+律師信 專利+律師信 amazon exclusive 重度垂直的產(chǎn)品策略

二、賬戶出現(xiàn)問題審核郵箱：

1.pq-review@amazon.co.uk

2.investigate@amazon.com

3.seller-evaluation@amazon

4.account-confirmation@amazon.com

5.cn-seller-verification-enquiry@amazon.co.uk

三、VE申請郵件：

vendorexpress@amazon.com

四、亞馬遜各站點績效團(tuán)隊郵箱：

US: seller-performance@amazon.com

UK: seller-performance@amazon.co.uk

FR: performance-vendeur@amazon.fr

DE: verkaeufer-performance@amazon.de

JP: alliance@amazon.co.jp

ES: performance-vendedor@amazon.es

IT: performance-venditore@amazon.it

CA: seller-performance@amazon.ca

五、品牌外觀專利侵權(quán)：

copyright@amazon.com

六、知識產(chǎn)權(quán)侵權(quán)解決后撤訴

US:notice@amazon.com

UK:notice@amazon.co.uk

FR:notification@amazon.fr

DE:benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN: notice@amazon.in

MX:notice@amazon.com.mx

七、賬號凍結(jié)后的余額處理：

payments-funds@amazon.com

八、店鋪被關(guān)閉貨款申訴郵箱：

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca

UK:payments-investigate@amazon.co.uk

FR:investigation-amzpayments@amazon.fr

DE:payments-nachforschungen@amazon.de

IT:payments-investigate@amazon.it

ES:investigacion-pagos@amazon.es

IN:payments-investigate@amazon.in

MX:payments-funds@amazon.com.mx

九、受惡意攻擊或者敲詐郵件：

標(biāo)題：「feedback abuse report」 + 「賣家店鋪名」發(fā)送到：

investigate@amazon.com

十、產(chǎn)品質(zhì)量（PQ）問題申訴 ：

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in

MX:politicas-performance-vendedor@amazon.com.mx

（來源：寰逸知識產(chǎn)權(quán)）