亞馬遜常用郵箱

投訴跟賣的入口：
1.從AM后臺(tái)Contact Seller Support開case投訴， Report a violation https://sellercentral.amazon.com/hz/contact-us
2.以權(quán)利人身份投訴侵權(quán) https://www.amazon.com/gp/help/reports/infringement
3.以買家身份test buy投訴 http://www.amazon.com/gp/help/reports/contact-us
第四個(gè)方法：品牌+律師信 專利+律師信 amazon exclusive 重度垂直的產(chǎn)品策略

賬戶出現(xiàn)問題審核郵箱：pq-review@amazon.co.uk
investigate@amazon.com
seller-evaluation@amazon

account-confirmation@amazon.com
cn-seller-verification-enquiry@amazon.co.uk

VE申請(qǐng)郵件：

vendorexpress@amazon.com

亞馬遜各站點(diǎn)績(jī)效團(tuán)隊(duì)郵箱：用登錄郵箱使用英語(yǔ)發(fā)送。

US:seller-performance@amazon.com
UK:seller-performance@amazon.co.uk
FR:performance-vendeur@amazon.fr
DE:verkaeufer-performance@amazon.de
JP:alliance@amazon.co.jp
ES:performance-vendedor@amazon.es
IT:performance-venditore@amazon.itCA:seller-performance@amazon.ca

品牌外觀專利侵權(quán)：

copyright@amazon.com

知識(shí)產(chǎn)權(quán)侵權(quán)解決后撤訴

US:notice@amazon.com

UK:notice@amazon.co.uk

FR:notification@amazon.fr

DE:benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN:notice@amazon.in
MX:notice@amazon.com.mx

賬號(hào)凍結(jié)后的余額處理：

payments-funds@amazon.com

店鋪被關(guān)閉貨款申訴郵箱：

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca

UK:payments-investigate@amazon.co.uk

FR:investigation-amzpayments@amazon.fr

DE:payments-nachforschungen@amazon.de

IT:payments-investigate@amazon.it

ES:investigacion-pagos@amazon.es

IN:payments-investigate@amazon.in

MX:payments-funds@amazon.com.mx

受惡意攻擊或者敲詐郵件：
標(biāo)題：「feedback abuse report」 + 「賣家店鋪名」發(fā)送到：investigate@amazon.com

產(chǎn)品質(zhì)量（PQ）問題申訴 (例如產(chǎn)品被下架)：

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in
MX:politicas-performance-vendedor@amazon.com.mx

另附亞馬遜費(fèi)用名稱匯總(以下鏈接需登陸賣家才能瀏覽)：
普通費(fèi)用：

Subscription fee月租，即訂閱費(fèi)，美國(guó)39.99美元
https://sellercentral.amazon.com/gp/help/200336920

Referral Fee傭金

https://sellercentral.amazon.com/gp/help/200336920

HighVolume Listing Fee大批量商品費(fèi)用

https://sellercentral.amazon.com/gp/help/200336920

Per Item Fee按件收費(fèi)，適用個(gè)人版

https://sellercentral.amazon.com/gp/help/200336920

Cost of Advertising廣告費(fèi)用：

https://sellercentral.amazon.com/gp/help/201963330

FBA相關(guān)費(fèi)用，F(xiàn)BA Fulfillment Fees
https://sellercentral.amazon.com/gp/help/201112670

Returns Processing Fee退貨處理費(fèi)，

https://sellercentral.amazon.com/gp/help/201112630

Refund Administration Fee退款管理費(fèi)用，一般收取傭金的20%
https://sellercentral.amazon.com/gp/help/200336920

FBA Long-Term Storage長(zhǎng)期儲(chǔ)存費(fèi)用

https://sellercentral.amazon.com/gp/help/200684750

Inventory Storage Fee月度庫(kù)存儲(chǔ)存費(fèi)用

https://sellercentral.amazon.com/gp/help/200612770

FBA Inventory Placement Service合倉(cāng)費(fèi)，即庫(kù)存配置服務(wù)費(fèi)

https://sellercentral.amazon.com/gp/help/200735910

FBA removal order fees移除訂單費(fèi)用

https://sellercentral.amazon.com/gp/help/200685050

Fulfillment Fees for Multi-Channel Fulfillment Orders多渠道配送訂單的配送費(fèi)用

https://sellercentral.amazon.com/gp/help/201112650

FBA Prep Service亞馬遜物流標(biāo)簽和準(zhǔn)備服務(wù)費(fèi)用

https://sellercentral.amazon.com/gp/help/201023020

Unplanned Prep Services計(jì)劃外的服務(wù)費(fèi)用

https://sellercentral.amazon.com/gp/help/201000230

RestockingFees補(bǔ)貨費(fèi)或回倉(cāng)費(fèi)

https://sellercentral.amazon.com/gp/help/201725780

媒介商品相關(guān)資訊鏈接：

RentalBook Service Fee租賃圖書服務(wù)費(fèi)，適用媒介商品

https://sellercentral.amazon.com/gp/help/200336920

Variable Closing Fee交易手續(xù)費(fèi)，適用媒介商品

https://sellercentral.amazon.com/gp/help/200336920