對于跨境電商賣家來說，一個產(chǎn)品并不是賣出去就完事了，還應(yīng)該關(guān)注該產(chǎn)品賣出去后客戶還有哪些需要我們的服務(wù)。對于亞馬遜賣家來說，更要關(guān)注訂單售后問題，及時處理，才能減少差評的出現(xiàn)。那么亞馬遜產(chǎn)品售后怎么寫，今天就來介紹一下。

1、亞馬遜賣家發(fā)貨到達時間

Dear ___,

Thank you so much for your great support on us.

Usually it takes about 7-12 days for the item to reach you.

Any question, feel free to contact us and we will reach you at the soonest.

Best regards

2、買家不知道如何使用產(chǎn)品的模板

Dear___,

Thank you for contacting us regarding your inquiry.

We are really grateful with your question Thus we can realize our shortage of product listing.

We will update our listing to perfect our product information.

There is the latest instruction of our product .Please check the attachment for your reference.

If you still have any question, please be free to contact with us.

We will do our best to help you ASAP.

Best regards

3、邀請顧客成為老客戶群郵件

Dear_______,

Thanks for your kindly support for 店鋪名.

To express our grateful, we want to invite you join in our “VIP team(自己取名)”

Our VIP team member(自己取名)can experience our new product in advance and enjoy discount .

Just contact us with order ID by contacting our email on attachment.(把郵箱放在附件上)

We are waiting for your email.

Have a good time.

Best regards,

4、賣家發(fā)錯地址

Dear____，

Thank you so much for your great support on us.

What a big mistake we made!

Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.

Waiting for your reply and hope your kind understanding.

Best Regards

Seller’s name